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Community Action Center of Whitman County

HEN (Housing and Essential Needs)

350 SE Fairmont Rd, Suite 1, Pullman, WA, 99163

Distance: 2048 Miles

(509) 334-9147


Contact Hours: M-F, 8am-noon, 1-4:30pm.

Service Details

Service Description

Helps to establish and/or maintain stable and affordable housing for those clients receiving Medical Care Services (MCS).
Funding allows the client to receive rent and utility assistance for the duration of eligibility as determined by the DSHS BVS print-out.
A client may receive essential needs, and eligibility is based upon receiving medical assistance through DSHS, as verified by BVS and is based on need.
Essential Needs will be goods only, no cash or vouchers will be provided. Accept referrals from DSHS, or walk-in with Medical Care Services (MCS) documentation


  • Days of the Week
    • Friday 
    • Monday 
    • Thursday 
    • Tuesday 
    • Wednesday 


Applicants must be deemed eligible through the Department of Social and Health Services (DSHS), must qualify as homeless or at-risk of homelessness and meet income guidelines set by DSHS.
Applicants can not be receiving cash from any other government program (SSI, SSDI, ABD, TANF, unemployment, etc.).
Criteria to qualify as a being at substantial risk of homelessness may include having:
- Pay or vacate notice
- Eviction notice
- Utility shut-off notice
- Late payment notice
- Certification of potential eviction
- Certification of rental obligation

Application Instructions

Call DSHS to apply for HEN or for more specific eligibility information.
Call BFCAC for general questions about HEN or to access HEN services once enrolled.



Business Hours

M-F, 8am-noon, 1-4:30pm.

Area Served

Whitman County


Phone Numbers

Type Number Hours
Main (509) 334-9147
Fax (509) 334-9105
Toll Free (800) 482-3991

Last Update


Other Locations

This provider does not offer this service at other locations.

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