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DSHS-Children's Administration

DSHS - Children's Administration - Child Protective Services

1313 North Atlantic Ste. 2000, Spokane, WA, 99201

Distance: 1668 Miles

(866) 363-4276


Contact Hours: 24 hours daily

Service Details

Service Description

Provides child protective services, including intake, screening and investigative services in response to reports of suspected child abuse and neglect.
CPS social workers investigate appropriate referrals to assess the safety and protection needs of children and, when necessary, intervenes by providing services designed to increase safety and protect children from further harm.
In order to remain involved with families for more than 90 days, CPS must obtain either a court order or a voluntary service agreement with families at risk.
CPS may include in-home protective services to keep a child safely in the family home or temporary out-of-home care during assessment or reunification efforts.

Callers reporting suspected child abuse will be asked during the call:
- The name, address and age of the child.
- The name and address of the child's parent, guardian or other persons having custody of the child.
- The nature and extent of the abuse or neglect.
- Any evidence of previous incidences.
- Any other information which may be helpful in establishing the cause of the child's abuse or neglect and the identity of the perpetrator.

(1-866-END-HARM is a toll-free telephone-based clearinghouse provided by Washington state to connect callers to appropriate abuse reporting lines; interpreters available in common non-English languages, including Cambodian, Chinese, Korean, Laotian, Russian, Spanish and Vietnamese.)


  • Access
    • Accessible for disabled 
    • Wheelchair accessible 
  • Public convenience
    • parking 
    • restroom 


Families with children, ages 17 and younger.

Application Instructions

Intake line will accept collect calls.



Business Hours

8am-5pm, M-F

Area Served



Phone Numbers

Type Number Hours
After Hours (800) 562-5624 24 hours daily
Reception (509) 363-3550 8am-5pm, M-F

Last Update


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