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DSHS - Community Services Offices

Financial Assistance

2106 2nd Ave, Seattle, WA, 98121

Distance: 2048 Miles

(877) 501-2233


Contact Hours: M-F, 8am-5pm. Hours for application/eligibility interviews are 8am-3pm.

Travel Information: Two blocks north of Westlake Center. Call King County Metro at (206) 553-3000 or visit for public transit information.

Service Details

Service Description

Temporary Assistance for Needy Families (TANF/WorkFirst)
- Provides monthly cash grants and medical assistance to eligible low-income families with minor children in the home.
- Applicants attend a WorkFirst orientation and eligibility interview.
- Pregnant and parenting minors may be eligible for TANF benefits if they meet additional eligibility requirements, as determined by a DSHS social worker.
- Adults may also be eligible for WorkFirst support, which will pay for items clients must have in order to look for work, prepare for work or accept a better job.
- Assistance may include transportation, car repairs, interview and work clothes, licenses and tools and equipment.
- Assistance will be provided via vouchers or pre-paid merchant cards.

Aged Blind and Disabled
- Provides financial assistance for people with a long-term or permanent disability, or who are blind, or who are age 65 or older and meet income and resource requirements.

Emergency Assistance
- TANF, SFA and RCA clients may apply for supplemental financial assistance when faced with an emergency caused by circumstances out of their control.
- Funding may be approved for eviction notices; electric, gas, heating fuel, water/sewer or telephone utility shut-off notices; or deposit move-in costs for homeless individuals and families.
- Includes Additional Requirements for Emergent Needs (AREN). AREN payments may be made up to a maximum of $750 in a 12-month period.

Diversion Cash Assistance (DCA)
- Provides a cash grant program designed to prevent households with children from having to enroll in public assistance, by assisting with living expenses for needs such as housing, transportation, child care, food and employment-related expenses.
- Clients may be referred to DSHS non-cash programs such as subsidized child care and food stamps.
- Staff may also refer to other social service programs including domestic violence services, clothing banks, food pantries, etc.

- Provides housing and essential needs vouchers for adults who are deemed incapacitated by DSHS due to mental health, physical disability or being enrolled in a chemical dependency program limiting ability to work and meet income and resource requirements.
- CCS is currently not able to accept new applicants for HEN. Those who have been qualified by DSHS may call CCS to be placed on a waiting list for HEN.

Pregnant Women's Assistance
- Provides financial assistance for pregnant women who are not eligible for TANF but meet TANF income and resource requirements.

Refugee Cash Assistance (RCA)
- Cash assistance is available to refugees with no minor children for the first eight months after their arrival.
- Refugees with minor children are likely eligible for TANF.

State Family Assistance
- Cash assistance program established for legal immigrants with dependent children who are ineligible for TANF because of immigrant status


  • Days of the Week
    • Friday 
    • Monday 
    • Thursday 
    • Tuesday 
    • Wednesday 
  • Disabilities and Health Conditions
    • General Disabilities 
  • Languages other than English
    • Interpreter services 
  • Program Contracts
    • Financial Assistance 


Contact a local Community Service Office (CSO) for specific eligibility requirements.

Application Instructions

Call, go to website or visit any CSO to obtain an application.
After online or paper application is received, a letter will be sent regarding interview requirements.
DSHS clients who need emergency financial assistance should talk to their case manager.

Phone line has a callback feature (virtual hold) where callers can enter their phone number and expect a return call when their turn comes up in the queue.
It is possible that callers may speak with more than one person. The first will be a navigator who will triage the call to determine if the navigator would be the best person to assist the caller, or if there would be someone better qualified to meet the caller's need.



Business Hours

M-F, 8am-5pm.
Hours for application/eligibility interviews are 8am-3pm.

Area Served

ZIP codes 98101, 98104, 98109, 98111, 98114, 98119, 98121, 98124, 98134, 98139, 98194 and 98199.
Call for exact determination.


Phone Numbers

Type Number Hours
Main (877) 501-2233
EBT Quest Card Customer Service (888) 328-9271

Last Update


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