Complaint Investigation

14450 NE 29th Pl, Suite 115, Bellevue, WA, 98007

2287 Miles—Get Directions

(800) 562-1487

Contact Hours: M-F, 9am-4pm.

Website

 http://www.eyes.org

Description: Reviews and investigates patient complaints via committee for optometrists' association.

Description: Reviews and investigates patient complaints via committee for optometrists' association.

Patient Complaints or Grievances

Call for location

(206) 621-9393

Contact Hours: M-Th, 9am-3pm.

Website

 http://www.kcmsociety.org

Description: Processes patient complaints against physician members; attempts to mediate and solve disputes.

Description: Processes patient complaints against physician members; attempts to mediate and solve disputes.

Complaints, Investigation and Advocacy

400 Yesler Way, Rm 230, Seattle, WA, 98104

2296 Miles—Get Directions

(206) 477-0630

Contact Hours: Call or drop in: M-F, 8:30am-noon. Appointments Only: M-F, noon-4:30pm. Confidential message service is available 24 hours daily.

Website

 http://www.kingcounty.gov/depts/community-human-services/mental-health-substance-abuse/services/mental-health/services/ombuds.aspx

Description: Hears complaints, researches and advocates for clients of the publicly funded behavioral health system in King County. Assists with grievance procedures if needed, including preparation for a State of Washington Fair Hearing.

Description: Hears complaints, researches and advocates for clients of the publicly funded behavioral health system in King County. Assists with grievance procedures if needed, including preparation for a State of Washington Fair Hearing.

Behavioral Health Ombudsman

6315 S 19th St, Tacoma, WA, 98466

2306 Miles—Get Directions

(253) 302-5311

Contact Hours: Office: M-F, 9:30am-5pm Center: M F, 9:30am-5pm; Tu-Th, 9:30am-8:30pm.

Website

 http://www.tacid.org

Description: Service for Pierce County is at TACID. Assists those who are in Medicaid-funded mental health/substance use services to resolve grievances with their provider. Ombuds provide one on one, advocacy. See details for all contact information.

Description: Service for Pierce County is at TACID. Assists those who are in Medicaid-funded mental health/substance use services to resolve grievances with their provider. Ombuds provide one on one, advocacy. See details for all contact information.

Bridges Mental Health Ombuds Service

9004 Washington Ave NW, Silverdale, WA, 98383

2313 Miles—Get Directions

(888) 377-8174

Contact Hours: M-F, 9am-4pm

Website

 http://www.kitsapdrc.org/bridges.php

Description: Assists mental health consumers who receive Medicaid with complaints concerning the quality of service they receive from publicly funded mental health providers.

Description: Assists mental health consumers who receive Medicaid with complaints concerning the quality of service they receive from publicly funded mental health providers.

Health Professions Complaints

111 Israel Rd SE, Tumwater, WA, 98501

2325 Miles—Get Directions

(360) 236-2620

Contact Hours: Complaint Intake: M-F, 8am-5pm.

Website

 http://www.doh.wa.gov/aboutus/fileacomplaint

Description: Investigates complaints about health professionals. Responds to reports involving fees or insurance claims if there appears to be fraud involved. Authority is limited to taking corrective action against a credential.

Description: Investigates complaints about health professionals. Responds to reports involving fees or insurance claims if there appears to be fraud involved. Authority is limited to taking corrective action against a credential.

Physicians/Physicians Assistants Complaints

111 Israel Rd SE, Tumwater, WA, 98501

2325 Miles—Get Directions

(360) 236-2782

Contact Hours: Complaint Intake: M-F, 8am-5pm.

Website

 http://www.doh.wa.gov/aboutus/fileacomplaint

Description: Protects the public by assuring quality health care is provided by physicians and physician assistants. Establishes, monitors, and enforces qualifications for licensure, consistent standards of practice, and continuing competency.

Description: Protects the public by assuring quality health care is provided by physicians and physician assistants. Establishes, monitors, and enforces qualifications for licensure, consistent standards of practice, and continuing competency.

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